Alexander Ferrari Miller Insurance / Sales Resume PROFESSIONAL SUMMARY Licensed California insurance producer with current experience at World Financial Group and a background in direct sales, telephone fundraising, customer communication, public speaking, teaching, hospitality, and independent client-facing work. Skilled at explaining information clearly, building rapport, handling questions and objections, presenting products and concepts, and following up with prospective customers. CORE QUALIFICATIONS California Resident Insurance Producer License Insurance and financial-services sales Prospecting and relationship development Sales presentations and follow-up Telephone fundraising and outbound calling Handling questions and objections Client communication and rapport building Public speaking and teaching Customer service and problem resolution POS, payment, data-entry, and web-based systems RELEVANT EXPERIENCE World Financial Group (WFG) August 14, 2026 – Present Hired for insurance and financial-services sales. Hold an active California Resident Insurance Producer License. Current status is hired but not yet appointed. Developing prospecting, presentation, relationship-building, and client-communication activities. Current résumé language does not imply carrier appointment or completed insurance transactions. Telephone Fundraiser — Ruffalo Cody University of Massachusetts Lowell — Lowell, MA 2005 Made outbound calls to alumni to solicit charitable donations. Worked from established telephone scripts while adapting to individual conversations. Responded to questions, handled objections, and directly asked prospects to contribute. Worked in a monitored fundraising environment with recorded calls periodically reviewed for performance. Timeshare Sales Presenter — Village Green at Stowe Framingham, MA Approximately 1986 Delivered in-person sales presentations for timeshare condominium interests. Explained the offering and answered prospective buyers' questions. Transitioned interested prospects to a manager responsible for closing sales. Taxi Driver — Yellow Cab Torrance, CA November 2024 – February 2026 Provided professional passenger service throughout the Los Angeles area. Built rapport quickly with customers from varied backgrounds. Handled fares, payments, passenger requests, and changing destinations. Worked independently while maintaining professionalism in time-sensitive situations. Rideshare Driver — Lyft and Uber Los Angeles, CA January 2014 – October 2024 Completed thousands of independent customer-service interactions. Managed passenger communication, navigation, pickups, drop-offs, and payment systems. Resolved changing customer needs while maintaining professionalism and service quality. Substitute School Teacher — Teachers On Reserve Los Angeles, CA 2007 – 2014 Explained information clearly to varied audiences and adapted communication to different needs. Managed classrooms and maintained effective interactions in unfamiliar environments. Worked independently while following established requirements and procedures. Crew Member — ArcLight Cinema Los Angeles, CA June 2007 – June 2014 Provided customer service in a fast-paced retail entertainment environment. Sold concessions and movie tickets and accurately operated POS systems. Greeted audiences, introduced films, and assisted customers throughout theater operations. EDUCATION Oberlin College — Bachelor of Arts — Russian/Soviet Studies University of Massachusetts Lowell — Undergraduate studies — Mathematics Los Angeles City College — Associate's degree studies — Computer Science; nearly complete ACTIVE CREDENTIALS California Resident Insurance Producer License California Class C Driver's License California 30-Day Substitute Teaching Permit California Security Guard Card